There are many possible reasons why you might not see clearly with your glasses, here are a few possible examples:
- There may be a problem with your eye(s') health. Some common examples include cataracts, macular degeneration, dry eye. These are issues that must be handled by a licensed eye doctor.
- The glasses are not accurate enough for you. Some people can tolerate a little blur in their prescription while others cannot. Our goal is to provide vision correction--which may be imperfect--for those who have no other means to obtain it in the hopes that something will be better than nothing.
- A user error may have occurred. A mistake in choosing the right prescription can lead to ordering the wrong glasses. Please be very precise when entering your prescription.
Note: Due to privacy laws, we do not store prescriptions and therefore cannot look up what you entered into the site.
- The prescription you received from your eye care provider may be inaccurate or out of date. Prescriptions change over time, so you may need to have your prescription updated by your eye doctor.
Due to the wide variety of potential causes, it is impossible for us to speculate why your ReSpectacle glasses may not be working for you. If you would like to try again with another pair you are welcome to do so. As ReSpectacle cannot give medical advice, we recommend discussing the issue with your eye doctor if you continue to have problems. Be sure to let them know that you obtained glasses from ReSpectacle, as they may not be familiar with this charitable organization.